Comfort For The Life You’ve Built
Experience deep relief, better sleep, and improved mobility with our curated collection of restoration essentials
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Frequently Asked Questions
Are your heating products safe to use while relaxing?
Safety is our number one priority. All our heating devices are equipped with intelligent auto-shutoff sensors to prevent overheating. You can drift off to sleep with complete peace of mind, knowing the device will turn itself off if it exceeds safe temperatures.
Are your electronic products difficult to use?
Not at all. We believe relief should be simple, not stressful. Every product at Restorise — from our Bone Conduction Headphones to our Heated Massagers — is designed with "one-touch" simplicity in mind. If you can turn on a television, you can use our products. We also include clear, large-print instructions in every box.
Where are you located?
Our head office is located in Adelaide, but with warehouses in Melbourne and Sydney, we have most of the East Coast covered!
How much does shipping cost?
Shipping is free on all orders to Australia.
How long will it take to receive my order?
We offer free shipping Australia wide. We process orders within 24-48 hours. Because we source premium components to keep our prices accessible, standard shipping typically takes 3-10 business days depending on your location in Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What if I try a product and it doesn’t help my pain?
We know that every body is unique. That’s why we offer the "Restorise Comfort Guarantee." If you don't feel a noticeable difference in your comfort levels within 14 days, simply contact our support team for a hassle-free return. We want you to feel better, period.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Our Mission at Restorise is to restore the comfort you’ve earned. We provide intuitive, science-backed tools that soothe chronic pain and quiet the mind, empowering you to stop managing discomfort and start enjoying the life you have built.
Fast, Free & Secure Shipping Australia Wide
We believe relief should never come with hidden costs. That’s why Restorise offers complimentary, expedited shipping to every corner of Australia. Whether you’re in the city or the country, we prioritize your order with full end-to-end tracking, ensuring your restoration tools arrive safely and quickly — so you can start feeling better sooner.