Frequently Asked Questions
I have swollen calves or larger legs. Will these fit me?
Absolutely. We designed the Relief Heated Leg Massager with inclusivity in mind. Unlike rigid massage boots that can feel tight or restrictive, our massagers feature a fully open, wrap-around design secured by premium, adjustable Velcro. This allows you to customize the fit exactly to your leg shape and size, ensuring a comfortable, secure hold whether you have slender ankles or require extra room for swelling.
Do I need to sit next to a power outlet to use them?
Not at all. The Relief Leg Massagers are 100% wireless and rechargeable. Each leg unit has its own built-in high-capacity battery, so you are not tethered to the wall by messy cords. You can enjoy your massage while sitting in your favorite armchair, lying in bed, or even sitting on the patio. Simply charge them using the included USB cables, and enjoy hours of relief on a single charge.
Is it safe to fall asleep while wearing them?
Yes, it is perfectly safe. We know that many of our customers use these to soothe restless legs before bed, so we have integrated an intelligent Auto-Shutoff Timer. The device will automatically power down after 20 minutes of continuous use. This ensures you can drift off to sleep without worrying about overheating or draining the battery overnight.
Where are you located?
Our Head Office is based in Adelaide; however, we have warehouses in Sydney and Melbourne. Because of this, we can assure fast and easy delivery all around Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact you about enquiries?
You can reach our friendly support team through our contact form located on our 'Contact us' page.
Our operating times are Monday to Friday, 9AM - 5PM ACST. We aim to respond within 24 hours during weekdays.